Skills for Care: Delivering Outstanding Care Seminar

Overview:

This one-day facilitated session provides insight into what outstanding care looks like and how to be best prepared to evidence this to the Care Quality Commission (CQC). 

Understanding the CQC assessment process and how you can evidence that the quality of care complies with the national standards is important for the people you support, staff teams and the wider reputation of your service.  

Some of the subjects covered include:

• The benefits of delivering outstanding levels of care  
• Promoting what you do for the people you support
• Outstanding terminology
• How to have an outstanding assessment  
• What outstanding looks like in the CQC Single Assessment
• FrameworkEvidencing outstanding care

Everyone attending this seminar will receive a range of practical resources to support their learning including an 80-page practical toolkit covering key learning and practical activities to use in the workplace.

Some of the subjects covered include:

• Why assessment is important
• CQC standards and legislation
• CQC Single Assessment Framework
• CQC monitoring and assessment process, including ratings
• Involving others in the assessment process
• The importance of quality assurance
• Evidencing that you meet CQC standards
• Latest insight into CQC priorities

Everyone attending this seminar will receive a range of practical resources to support their learning including a 70-page practical toolkit covering key learning and practical activities to use in the workplace.

Learning outcomes

• gain an understanding of what outstanding care looks like
• learn how to strengthen each Key Question and Quality Statement  
• know what you will need to evidence to exceed CQC expectations.

Who should attend?

• Registered managers
• Quality leads
• Compliance leads
• Nominated individuals / owners
• Team leaders

This seminar is primarily aimed at adult social care services currently rated Good but who want to progress to Outstanding, as well as newer services hoping to achieve this accolade in their first assessment. 

Payment information:

Cost is £250 + VAT per person

10% discount available for ASC-WDS account holders.

Payment can be made by invoice or credit card. Payment in full is required ahead of the seminar taking place. Failure to pay will result in your registration being cancelled.