Event Recordings
To view recordings of previous meetings, click the relevant link below, or scroll down the page.
Registered Managers' Network Recruitment DSPT Leaders of Today
Registered Managers' Network Meetings
Importance of trauma-informed relationships with families of service users in care homes (Sally-Anne Tommy) / Posture Care resources and training (Megan Braide, ILC) 10th November 2025
In this session, we were delighted to be joined by Sally-Anne Tommy, Certified Trauma Coach and Doctor of Education & Social Studies. Sally discussed the importance of trauma-informed relationships with families of service users in care homes. Her aim is to help foster a supportive environment that recognises the experiences of families, leading to more positive, collaborative relationships and improved outcomes for residents.
Sally has worked in Education and Social Care for over 30 years, having left an early career in Banking to be more people orientated in her work. Her current work is largely charity related. She delivers specialist webinars and guidance to help bring trauma awareness into practice.
We were also joined by Megan Braide from the Independent Living Centre, a joint NHS and Devon County Council funded service, offering equipment and mobility solutions in Devon. Megan, an experienced Therapist, discussed the various training opportunities and resources available to carers.
Best Practice for Managing Admissions Processes and Residents' Contracts (Hazel Phillips RWK Goodman) 23rd September 2025
In this session, Hazel Phillips, Partner and Head of Health & Social Care at RWK, offered some useful advice and tips on ensuring residents' contracts and admissions processes are legally compliant.
Topics included:
• The impact of consumer law on residents' contracts
• Key areas of risk
• What to include in your admissions process
• Protecting yourself against changes in a resident’s financial position
• Top ups
About the Speaker:
Hazel’s expertise covers mergers, sales and acquisitions, service user and commissioning contracts, business structure, governance and refinancing. She is an expert in the application of the CMA Guidance on care contracts and regularly on negotiating local authority framework agreements and tenders. Hazel also assists care providers in fee negotiations with funders.
For more details, please view Hazel’s profile on RWK Goodman’s website: Hazel Phillips - Corporate & Commercial Partner | RWK Goodman Solicitors
Adult Social Care T Levels (Nicki Wright) 18th November 2024
CQC Update on Environmental Sustainability (April Cole - CQC) 16th July 2024
CQC's Single Assessment Framework (Anna Fee - RWK Goodman) 16th May 2024
Devon Care Record (Phillip Jones) 16th May 2024
Kissing it Better (Jill Fraser) 16th May 2024
Recruitment Meetings
International Recruitment Compliance (Adrian Henderson - RWK Goodman) July 2024
Leaders of Today
Led by two of Indago Development's leadership coaches, Bhavin Tailor and Kristian Frantzen, this training session focused on reflective leadership, emphasising self-awareness and emotional intelligence. Bhavin and Kristian discussed the impact of leadership on team dynamics, highlighting the importance of setting a positive tone and addressing blame culture.
Key takeaways included grounding oneself in personal values, maintaining a positive outlook, and addressing issues at their root cause. The session concluded with practical tips for new leaders, such as seeking mentorship and building emotional resilience.
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