Skills for Care: Managing risk - Good and best practice approaches for CQC regulated providers

Overview

Presented in partnership with The Outstanding Society, this webinar will explore how residential, homecare, and learning disability/autism services manage risk in their day-to-day operations.

It will focus on key areas such as managing risky behaviours, supporting people with fluctuating capacity, and respecting unwise decisions, while providing practical strategies for involving people in decisions about their own safe care.

Drawing on insights from recent CQC assessments, the session will highlight what providers need to do to meet regulatory expectations. It will also feature practical tips, recommendations, and advice from services rated Outstanding.

Speakers:

• Caroline Cosh, Director, The Outstanding Society
• Zoe Fry, Director, The Outstanding Society
• Lara Bywater, Director, The Outstanding Society
• Rob Hargreaves, Central Engagement Lead, Skills for Care

 Who should attend?

• Front-line CQC regulated managers
• Quality and compliance leads

 Learning outcomes

• Learn about what needs to be demonstrated to meet CQC expectations
• Gain insight into practical ways to involve and support people in risk assessments
• Know what Outstanding rated services are doing to address challenges from risk management